Issue Creating and Starting VMs in NY2

Incident Report for Paperspace

Resolved

NY2 CORE events have remained stable during our evaluation and relevant services are fully operational once more.

Posted Apr 26, 2021 - 18:21 EDT

Monitoring

Creates are re-enabled in our NY data center and we are monitoring events.

Posted Apr 26, 2021 - 14:20 EDT

Update

VM Creates in NY2 are disabled currently while we troubleshoot the storage issue.

Posted Apr 26, 2021 - 11:43 EDT

Identified

Due to an issue with our storage servers, we are seeing issues creating new and/or starting existing VMs in our NY region. Our engineers are working towards a fix ASAP. If you're seeing issues outside of NY2 please reach out to support.

Posted Apr 26, 2021 - 10:35 EDT

This incident affected: US (NY2).