A fix has been implemented and we are monitoring the results.
Posted May 25, 2023 - 19:36 EDT
Update
We have stabilized the functionality of CORE. Gradient workloads are now operational. Due to demand, you may experience longer than average wait times.
Posted May 25, 2023 - 16:00 EDT
Update
Public IPs are currently also affected. As a result SSH, RDP, Web Services or anything else dependent on Public IPs are currently degraded. Gradient users may still experience issues. We appreciate your patience and apologize for any inconvenience caused.
Posted May 25, 2023 - 11:28 EDT
Update
CORE Virtual Machines are working as expected now. However, Gradient users may still experience issues. We appreciate your patience and apologize for any inconvenience caused.
Posted May 25, 2023 - 08:27 EDT
Update
The issue is now affecting CORE Virtual Machines. Our engineers continue to work on a solution. We appreciate your patience.
Posted May 25, 2023 - 06:43 EDT
Update
CORE VMs are back in an operational state, while we are still working on fixing Gradient resources.
Posted May 25, 2023 - 01:18 EDT
Update
We are continuing to work on a fix for this issue.
Posted May 25, 2023 - 00:21 EDT
Update
We are continuing to work on a fix for this issue.
Posted May 24, 2023 - 23:24 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted May 24, 2023 - 22:10 EDT
Investigating
We are currently investigating an issue that is preventing users from interacting with their CORE VMs in NY2 and Gradient resources.