Service Disruption: CORE and Gradient NY2 Region

Incident Report for Paperspace

Resolved

The network issue preventing users from interacting with CORE and Gradient services has been resolved.
Posted Aug 19, 2023 - 17:51 EDT

Monitoring

Our engineers have implemented a fix, and we're monitoring the situation. We apologize for the inconvenience caused.
Posted Aug 19, 2023 - 17:04 EDT

Update

Our engineers continue to work on a fix. We appreciate your patience and apologize for the inconvenience.
Posted Aug 19, 2023 - 16:19 EDT

Update

Our engineers continue to work on a fix. We appreciate your patience and apologize for the inconvenience.
Posted Aug 19, 2023 - 10:11 EDT

Identified

Our engineers have identified the issue and are working on a fix. We appreciate your patience.
Posted Aug 19, 2023 - 07:51 EDT

Update

Our engineers are still investigating this issue. We apologize for the inconvenience caused.
Posted Aug 19, 2023 - 06:39 EDT

Investigating

We're investigating an issue that may prevent users from interacting with CORE and Gradient services in the NY2 Region. We apologize for the inconvenience.
Posted Aug 19, 2023 - 04:08 EDT
This incident affected: US (NY2).