This incident has been resolved. If there are any lingering issues, please reach out to support.
Posted Dec 19, 2019 - 05:27 EST
Identified
As we continue to implement a fix we have turned creates of notebooks/jobs off in NY2.
Posted Dec 17, 2019 - 12:35 EST
Monitoring
A fix has been implemented and we continue to monitor. There may still be some sporadic degradation as the system recovers. We will update once it's fully resolved.
Posted Dec 17, 2019 - 12:19 EST
Investigating
We are currently investigating an issue where creating new notebooks & jobs or starting existing notebooks are stuck in pending/provisioning/queued. Our engineers are working to resolve the situation.