tag:status.paperspace.com,2005:/historyPaperspace Status - Incident History2024-03-27T22:50:08-04:00Paperspacetag:status.paperspace.com,2005:Incident/202179282024-03-11T21:30:56-04:002024-03-11T21:30:56-04:00Paperspace Network Maintenance<p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>21:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>21:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>14:53</var> EDT</small><br><strong>Scheduled</strong> - We will perform network improvements on Tuesday, March 12th, 2024, at 01:00 UTC and expect it to last roughly 30 minutes.<br /><br />Customer Impact:<br />Users may experience minor console blips.</p>tag:status.paperspace.com,2005:Incident/201787422024-03-06T15:28:16-05:002024-03-06T15:28:17-05:00Service Disruption: CORE & Gradient<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>15:28</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>15:13</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>14:54</var> EST</small><br><strong>Identified</strong> - We've identified the issue and are working on a fix. CORE VMs functionality has returned. Gradient users might still experience issues while we are implementing the fix.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>14:28</var> EST</small><br><strong>Investigating</strong> - We are currently investigating an issue that may prevent users from interacting with CORE and Gradient in the NY2 Region. We apologize for the inconvenience caused.</p>tag:status.paperspace.com,2005:Incident/200711852024-03-05T09:28:18-05:002024-03-05T09:28:18-05:00Service Disruption: CORE & Gradient<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>09:28</var> EST</small><br><strong>Resolved</strong> - Our engineers have fixed this issue. If you experience any problems, please contact our Support Team.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>02:09</var> EST</small><br><strong>Monitoring</strong> - Our engineers applied a fix to the slow performance issue in the NY2 Region and continue to monitor the situation. Please let us know if you continue to experience any problems.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>11:38</var> EST</small><br><strong>Update</strong> - Our engineers continue to work on fixing this issue. We appreciate your patience.</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>03:16</var> EST</small><br><strong>Update</strong> - Our engineers continue to work on fixing this issue. We appreciate your patience.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>04:13</var> EST</small><br><strong>Update</strong> - Our engineers continue to work on a fix for this issue. We apologize for any inconvenience caused.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>06:54</var> EST</small><br><strong>Update</strong> - Our engineers continue to work on fixing this issue. We appreciate your patience.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>01:58</var> EST</small><br><strong>Update</strong> - Our engineers continue to work on a fix for this issue. We apologize for any inconvenience caused.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>05:29</var> EST</small><br><strong>Update</strong> - Our engineers continue to work on fixing this issue. We appreciate your patience.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>02:20</var> EST</small><br><strong>Identified</strong> - Our engineers are still working on a solution for this problem. We apologize for any inconvenience this may have caused.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>03:26</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>02:08</var> EST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>25</var>, <var data-var='time'>06:26</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>25</var>, <var data-var='time'>05:23</var> EST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>22:45</var> EST</small><br><strong>Investigating</strong> - We are currently investigating a network issue that is preventing users from interacting with notebooks and affecting connectivity to CORE VMs.</p>tag:status.paperspace.com,2005:Incident/200011272024-02-24T16:00:58-05:002024-02-24T16:00:59-05:00Paperspace API Maintenance<p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>16:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>12:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>11:40</var> EST</small><br><strong>Scheduled</strong> - We will be conducting maintenance on Saturday, February 24th, 2024 at 12:00 EST (17:00 UTC) to upgrades to key pieces of our infrastructure. We expect the maintenance to last for 4 hours. <br /><br />Impact on Services:<br /><br />During this maintenance window, you may experience temporary outages to the console and API. If you have workloads running they will continue to run but you may not be able to interact with them for short durations during the maintenance.<br /><br />What You Need to Do:<br /><br />Please plan your activities accordingly, considering the potential unavailability of the console and API during the maintenance window.<br /><br />If you have scheduled jobs or critical operations during this time, we recommend rescheduling them to avoid any disruptions.<br /><br />Should you have any questions or require assistance, please contact our support team.</p>tag:status.paperspace.com,2005:Incident/199461972024-02-09T09:47:01-05:002024-02-09T09:47:02-05:00Service Disruption: CORE and Gradient - All Regions<p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>09:47</var> EST</small><br><strong>Resolved</strong> - Our engineers have resolved this issue. If you keep experiencing problems, please reach out to our Support Team.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>06:52</var> EST</small><br><strong>Monitoring</strong> - Our engineers have implemented a fix. If you experience issues, please reach out to our Support Team.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>06:30</var> EST</small><br><strong>Identified</strong> - Our engineers have identified the issue and are working on a fix. We appreciate your patience.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>03:36</var> EST</small><br><strong>Investigating</strong> - We are investigating an issue preventing users from interacting with their Paperspace CORE Machines and Gradient Notebooks. We apologize for the inconvenience caused.</p>tag:status.paperspace.com,2005:Incident/197737042024-01-20T02:48:00-05:002024-01-20T02:48:03-05:00Service Disruption Monitoring: CORE<p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>02:48</var> EST</small><br><strong>Resolved</strong> - The issue has been resolved. For any further issues, please contact our Support Team.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>02:10</var> EST</small><br><strong>Monitoring</strong> - We've implemented a fix and are monitoring the results.</p>tag:status.paperspace.com,2005:Incident/196670522024-01-10T10:20:43-05:002024-01-10T10:20:43-05:00Service Disruption: CORE<p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>10:20</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>09:09</var> EST</small><br><strong>Monitoring</strong> - Our engineers have resolved the issue, but we will continue to monitor the situation. If you require assistance, please don't hesitate to contact our Support Team.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>08:34</var> EST</small><br><strong>Identified</strong> - Our engineers are currently working to fix the issue that is preventing users from accessing their virtual machines. Thanks for your patience.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>07:20</var> EST</small><br><strong>Investigating</strong> - We are investigating an issue preventing users from starting or shutting down their Virtual Machines. We apologize for the inconvenience caused.</p>tag:status.paperspace.com,2005:Incident/196037772024-01-09T21:01:00-05:002024-01-09T21:01:02-05:00Gradient Infrastructure Maintenance<p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>21:01</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>18:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>12:00</var> EST</small><br><strong>Scheduled</strong> - We will be performing an upgrade to our Gradient infrastructure on Tuesday, January 9th, 2024 at 23:00 UTC and expect it to last roughly 3 hours.<br /><br />Customer Impact:<br />Notebook and Deployment logs will not be able available during the maintenance period</p>tag:status.paperspace.com,2005:Incident/195852732024-01-01T18:19:59-05:002024-01-01T18:20:00-05:00Service Disruption Identified: CORE<p><small>Jan <var data-var='date'> 1</var>, <var data-var='time'>18:19</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'> 1</var>, <var data-var='time'>17:14</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'> 1</var>, <var data-var='time'>16:36</var> EST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jan <var data-var='date'> 1</var>, <var data-var='time'>16:24</var> EST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jan <var data-var='date'> 1</var>, <var data-var='time'>12:55</var> EST</small><br><strong>Investigating</strong> - We're currently investigating the issue. Users may find issues while creating or accessing Core VMs in the CA1 region.</p>tag:status.paperspace.com,2005:Incident/195704262023-12-31T07:44:51-05:002023-12-31T07:44:51-05:00Service Disruption: CORE<p><small>Dec <var data-var='date'>31</var>, <var data-var='time'>07:44</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>31</var>, <var data-var='time'>04:01</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'>31</var>, <var data-var='time'>01:39</var> EST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Dec <var data-var='date'>31</var>, <var data-var='time'>01:34</var> EST</small><br><strong>Investigating</strong> - We are currently investigating an issue that is preventing CORE machines in CA1 from starting. We are working to restore service as soon as possible. We apologize for any inconvenience caused.</p>tag:status.paperspace.com,2005:Incident/195195482023-12-24T18:41:17-05:002023-12-24T18:41:17-05:00Service Disruption Identified: CORE CA<p><small>Dec <var data-var='date'>24</var>, <var data-var='time'>18:41</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>24</var>, <var data-var='time'>09:37</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'>24</var>, <var data-var='time'>07:17</var> EST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Dec <var data-var='date'>24</var>, <var data-var='time'>07:13</var> EST</small><br><strong>Investigating</strong> - We're currently investigating the issue to get it fixed ASAP. Some users might be facing issues while trying to run GPU+ machines in CA1 region.</p>tag:status.paperspace.com,2005:Incident/192052192023-11-24T13:42:00-05:002023-11-24T13:42:01-05:00Service Disruption Identified: Gradient Free IPU instances<p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>13:42</var> EST</small><br><strong>Resolved</strong> - Our engineers have resolved the issue. If you experience any problems, please contact our Support Team.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>09:54</var> EST</small><br><strong>Update</strong> - We are actively monitoring the issue. For any questions or concerns, please reach out to our Support Team.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>06:12</var> EST</small><br><strong>Monitoring</strong> - Our engineers have resolved the issue and are continuing to monitor the situation. If you experience additional problems, please reach out to our Support team.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>02:43</var> EST</small><br><strong>Update</strong> - Our engineers are actively working on a solution for this issue. For any inquiries, please contact our Support Team. We appreciate your patience and apologize for the inconvenience.</p><p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>14:15</var> EST</small><br><strong>Identified</strong> - Our engineers are currently working to resolve an issue that is affecting Free IPU instances. We apologize for any inconvenience this may cause.</p>tag:status.paperspace.com,2005:Incident/192001452023-11-23T05:54:39-05:002023-11-23T05:54:41-05:00Service Disruption Identified: CORE vGPUs<p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>05:54</var> EST</small><br><strong>Resolved</strong> - The engineers have resolved the issue with vGPUs. If you continue to experience problems, please contact our Support team.</p><p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>03:58</var> EST</small><br><strong>Monitoring</strong> - Our engineers have implemented a fix and we're monitoring the situation. If you experience further issues, please contact our Support team.</p><p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>02:22</var> EST</small><br><strong>Identified</strong> - We have identified an issue preventing users from using their vGPU (GRID) Virtual Machines. We are currently working on a fix and apologize for any inconvenience caused.</p>tag:status.paperspace.com,2005:Incident/191435602023-11-16T20:34:26-05:002023-11-16T20:34:29-05:00Investigating: NY2 Datacenter networking issue<p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>20:34</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>19:54</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>19:08</var> EST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>16:55</var> EST</small><br><strong>Investigating</strong> - We are currently investigating an issue may prevent users from interacting with CORE and Gradient in the NY2 Region. We apologize for the inconvenience caused.</p>tag:status.paperspace.com,2005:Incident/191208482023-11-16T16:00:11-05:002023-11-16T16:00:11-05:00NY2 Maintenance Day 2 of 2<p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>16:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>13:01</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>14:29</var> EST</small><br><strong>Scheduled</strong> - Paperspace will be performing scheduled maintenance in NY2 to upgrade bandwidth and further secure the underlying network. <br /><br />Maintenance will take place on Thursday November 16th, 13:00 ET and be completed 16:00pm ET<br /><br />We don't anticipate any customer impact. <br /><br />If you have any questions, please submit a support ticket.</p>tag:status.paperspace.com,2005:Incident/191208402023-11-15T16:00:38-05:002023-11-15T16:00:40-05:00NY2 Network Maintenance Day 1 of 2<p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>16:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>13:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>14:28</var> EST</small><br><strong>Scheduled</strong> - Paperspace will be performing scheduled maintenance in NY2 to upgrade bandwidth and further secure the underlying network. <br /><br />Maintenance will take place on Wednesday November 15th, 13:00 ET and be completed 16:00pm ET<br /><br />We don't anticipate any customer impact. <br /><br />If you have any questions, please submit a support ticket.</p>tag:status.paperspace.com,2005:Incident/190505292023-11-08T19:04:33-05:002023-11-08T19:04:33-05:00Service Disruption: Gradient<p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>19:04</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>17:40</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>11:58</var> EST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>17:11</var> EST</small><br><strong>Investigating</strong> - We are currently investigating an issue is preventing users from interacting with Gradient IPU Notebooks.</p>tag:status.paperspace.com,2005:Incident/189400852023-10-26T21:30:36-04:002023-10-26T21:30:36-04:00NY2 Network Maintenance<p><small>Oct <var data-var='date'>26</var>, <var data-var='time'>21:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>26</var>, <var data-var='time'>20:31</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>26</var>, <var data-var='time'>20:26</var> EDT</small><br><strong>Scheduled</strong> - Paperspace is performing network maintenance which may result in packet loss and/or degraded performance for a brief period.</p>tag:status.paperspace.com,2005:Incident/189296772023-10-26T00:15:48-04:002023-10-26T07:47:19-04:00Service Disruption: CORE & Gradient<p><small>Oct <var data-var='date'>26</var>, <var data-var='time'>00:15</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>25</var>, <var data-var='time'>23:46</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>25</var>, <var data-var='time'>22:58</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Oct <var data-var='date'>25</var>, <var data-var='time'>22:36</var> EDT</small><br><strong>Investigating</strong> - At 9:38pm our engineers became aware of an issue affecting Core and Gradient in NY2 due to Network maintenance. We are working to restore service as soon as possible.</p>tag:status.paperspace.com,2005:Incident/188454452023-10-18T17:42:00-04:002023-10-18T17:42:01-04:00Service Disruption: CORE<p><small>Oct <var data-var='date'>18</var>, <var data-var='time'>17:42</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>18</var>, <var data-var='time'>17:37</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating an issue that is preventing users from interacting with their desktop streams on Linux VMs as expected.</p>tag:status.paperspace.com,2005:Incident/187170712023-10-08T01:59:15-04:002023-10-08T01:59:15-04:00Service Disruption Identified: CORE NY2 Region - Some Virtual Machines may experience issues starting or stopping<p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>01:59</var> EDT</small><br><strong>Resolved</strong> - The issue has been resolved. Please don't hesitate to contact our support team if you encounter any further issues.</p><p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>18:54</var> EDT</small><br><strong>Monitoring</strong> - Our engineers resolved the issue that prevented some Virtual Machines from starting or stopping. We are closely monitoring the situation. If you encounter any problems, please contact our Support Team.</p><p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>13:14</var> EDT</small><br><strong>Update</strong> - Our engineers are still working on implementing a solution. We apologize for any inconvenience.</p><p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>09:15</var> EDT</small><br><strong>Identified</strong> - Our engineers have identified an issue where some machines may have trouble starting up or shutting down. We are currently working on a solution and apologize for any inconvenience.</p>tag:status.paperspace.com,2005:Incident/186794892023-10-05T10:30:04-04:002023-10-05T10:30:04-04:00Graphcore IPU Cluster Maintenance<p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>10:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>10:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>12:18</var> EDT</small><br><strong>Scheduled</strong> - We will be undergoing a planned maintenance on the Graphcore cluster to conduct a kernel upgrade. There will be no interrupts to any running applications. An error will be returned on any new starts and using any clients (e.g. gc-reset, vipu list partition) during this time.</p>tag:status.paperspace.com,2005:Incident/186368482023-09-28T19:40:24-04:002023-09-28T19:40:24-04:00CORE Infrastructure Maintenance<p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>19:40</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>18:24</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>18:23</var> EDT</small><br><strong>Scheduled</strong> - Paperspace will be conducting upgrades to the underlying systems of certain machines in AMS1. Should your machine(s) be on during the maintenance window it/they will be rebooted once. Starts, stops and creates for all Ampere based machines may also be impacted during this maintenance window. <br /><br />We have emailed those affected and only those users will have their machines shut down.</p>tag:status.paperspace.com,2005:Incident/184942342023-09-13T21:33:16-04:002023-09-13T21:40:28-04:00Service Disruption Identified: CORE in CA1<p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>21:33</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>19:00</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>17:20</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and we are currently working on a fix.</p><p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>17:15</var> EDT</small><br><strong>Investigating</strong> - We're investigating an issue that may prevent users from interacting with CORE services in CA1. We apologize for the inconvenience.</p>tag:status.paperspace.com,2005:Incident/183227572023-08-30T14:18:25-04:002023-08-30T17:04:42-04:00Service Disruption Identified: CORE in NY2 & Gradient<p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>14:18</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>13:57</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>12:27</var> EDT</small><br><strong>Identified</strong> - CORE services have been restored. We are still working on Gradient Services.</p><p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>12:15</var> EDT</small><br><strong>Investigating</strong> - We're investigating an issue that may prevent users from interacting with Gradient services and CORE services in NY2. We apologize for the inconvenience.</p>