Investigating login authentication issues

Incident Report for Paperspace

Resolved

This is resolved for all affected users.

Posted 5 months ago. Aug 02, 2018 - 10:47 EDT

Update

This issue appears to be localized to only some users logging in from the East Coast area. We are continuing to investigate this issue.

Posted 5 months ago. Aug 02, 2018 - 10:30 EDT

Investigating

We are currently investigating login authentication issues that may result in an error when attempting to login to Paperspace in the app and browser.

Posted 5 months ago. Aug 02, 2018 - 09:58 EDT

This incident affected: Console and Native Application (Desktop).